How to Choose the Right Snow Removal Company (Before It’s Too Late)

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The first snowfall hits North Vancouver—and suddenly your driveway is a skating rink. You call a snow removal company. No answer.

Sound familiar? It happens every year.

Here’s how to choose a reliable, responsive snow removal company before the season hits—and what most homeowners forget to ask.


Why It Matters

When snow hits, you don’t just want your driveway cleared—you want:

  • Fast response times
  • Safe walkways
  • No property damage
  • No liability if someone slips

Top Questions to Ask Before Hiring a Snow Provider

✅ Do You Offer 24/7 Snow Monitoring?

A good company doesn’t wait for your call—they track weather and dispatch automatically.


✅ What’s Your Response Time After a Snowfall?

Aim for less than 6 hours after a snowfall ends—especially for sloped driveways.


✅ Do You Use GPS-Tracked Reporting?

For strata, rentals, and commercial properties—timestamped proof is critical.


✅ What De-Icers Do You Use?

Look for options that are:

  • Pet-safe
  • Eco-friendly
  • Effective in sub-zero temps

✅ Are You Insured for Snow Work?

Snow removal can result in slip & fall lawsuits. Confirm $2M+ liability coverage.


✅ What’s Included in Your Contract?

  • Just driveways? Or also sidewalks and steps?
  • Flat rate or per-visit?
  • Salt included or extra?

Red Flags to Watch For

🚩 No written service agreement
🚩 No insurance proof
🚩 Only reactive (not pre-planned) dispatch
🚩 Delayed communication in the preseason


Final Thought

Snow isn’t just inconvenient—it’s dangerous. A reliable provider will prepare before the flakes fall. If they can’t prove their plan, move on.