No—we work by contract. That means you never have to worry about calling us during a storm. Our team is automatically dispatched once service is needed, giving you peace of mind that your property will always be taken care of.

We only specialize in North and West Vancouver for our snow removal service, allowing us to stay local and respond quickly to changing weather conditions in your neighborhood.

Yes—we service both residential homes and larger strata/commercial properties. For bigger sites, we can assign dedicated crews and equipment to keep high-traffic areas clear.

Yes. You can choose the level of service you need—whether it’s driveway only, full property coverage, or including sidewalks and stairs.

Exact times can’t be guaranteed, since response depends on storm severity and road conditions. But with our proactive monitoring and efficient routing, you can trust your property will be serviced as soon as it meets our clearing standards.

We dispatch at 2 cm of accumulated snowfall. This ensures reliable service while keeping your property safe and accessible. [For residential properties, snow clearing is often initiated when 2.5 to 5 cm (1 to 2 inches) of snow has accumulated.]

Temperature-based trigger: Salting is generally triggered when temperatures are expected to fall below 1°C (32°F) to prevent ice formation. This preemptive measure helps in preventing snow from sticking to surfaces when the snow begins to accumulate.

Forecasted precipitation: If snow or freezing rain is forecasted, this triggers pre-salting to manage icy conditions and prevent buildup.

Accumulation trigger: For some services, salting may be triggered once therer’s a small snow accumulation

Our crews are on call 24/7 during snow events. Once the trigger is met, we begin dispatching in prioritized routes to ensure properties are cleared efficiently.

We monitor weather conditions around the clock. If snow accumulates overnight, our crews are dispatched in the early hours so your property is clear by the time you need it.

Not at all. With 24/7 site monitoring and automatic dispatch, you can relax knowing we’re on top of every storm—day or night.

Yes. Choose between per-visit pricing for flexibility or a flat seasonal rate for worry-free budgeting all winter long.

Our seasonal contracts are designed to provide peace of mind—no hidden fees, even in heavy winters. If you choose per-visit pricing, each additional clearing will simply be billed at the agreed rate.

Absolutely. We carry full snow removal liability insurance, protecting you from risk while ensuring your property is in safe hands.

Yes. We offer complete snow and ice management, including plowing, shoveling and salting. This ensures your property stays safe and accessible even after the snow is cleared.

All de-icing products are salt-based. Products marketed as “pet-friendly” or “concrete-safe” often still contain coatings or chemicals that can be harmful. We use the safest options available, avoid unnecessary chemicals, and recommend:

• Preventing pets from licking or eating sidewalk salt.
• Rinsing paws after walks to avoid irritation.

We use a mix of plow trucks, snow blowers, and shovels depending on the property size. This ensures efficiency for larger areas and precision for smaller or more delicate spaces.

Absolutely. In addition to driveways and parking lots, we also clear walkways, sidewalks, and stairs for full safety and compliance with local bylaws.